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Don’t Make These Mistakes When Upgrading Sap

One of the main reasons why businesses continue to use SAP ERP solutions is because SAP constantly issues upgrades to address changing business needs. For most companies, all their business processes run via SAP ERP modules in a connected loop. This means that any implementation, modification or upgraded to any of these modules affects the entire business of these companies. It is for this reason that the stakes are high while conducting SAP upgrades and hence no room for errors. The following are some of the mistakes to avoid when upgrading SAP:-

Failing To Make A Solid Business Case For Upgrading

One common mistake made while upgrading SAP is focussing more on IT benefits of a SAP upgrade as opposed to focussing on the business benefits. A common IT benefit pursued by CIOs vouching for SAP upgrades that of keeping up with the current release levels. SAP ERP software is a business solution and not an IT solution. SAP ERP helps to integrate various business processes (of which the IT support function is part of). It is therefore imperative to focus on business benefits such as functionality and supporting corporate strategies while evaluating the need for SAP upgrades and not remain skewed towards IT benefits.

Failing To Test The SAP Upgrade

A common mistake made during SAP upgrades by SAP consultants is not testing the SAP upgrade adequately or failing to test the SAP Upgrade altogether. SAP consultants should test the full end to end business processes that are affected by any SAP upgrade. Sufficient time should be allocated for this and the sting should be done when the SAP system is not live. The testing should also be done in a complete testing environment that mirrors exactly how the normal production environment is. Without realistic testing, you will get unexpected results when the SAP system goes live.

Failing To Get Industry Specific Consulting Help

Many companies settle for SAP consultants just because they have prior SAP implementation and upgrading experience. Chances are these consultants won’t be able to anticipate certain glitches and also won’t be able to understand the customization needs that certain companies require. It is therefore prudent to hire a SAP consultant who has customer references and adequate experience in conducting SAP upgrades in your particular industry.

Failing To Focus On Communication-Driven Change Management

The process of conducting SAP upgrades cannot be successfully carried out without effective communication. Most firms ignore setting up a change management team that will be tasked with providing constant updates to the various SAP upgrade project members and to the business community. It is therefore important to focus on communicating the changes that come with a SAP upgrade to the various stakeholders.

Poor Planning

Poor planning is another common mistake made by companies while deploying SAP upgrades. A SAP upgrade should be treated as a SAP implementation. This means drafting of a blueprint, project plan and schedule for the entire SAP upgrade process must be done. This way, stakeholders will be aware of the need for the upgrade, the timeliness for the upgrade and the achievement of milestones during the upgrade process.