Our Training is Based On "Why" To Do Certain Functions Instead Of "How" To Do Them

Good training material shouldn't only explain "how" to do certain functions, but they should also explain "why" to do certain functions. Teaching the "why" helps trainees learn the process and methodolgy behind the "how," and makes for a better learning experience.

Not many trainers or training materials have understood this. They have concentrated on "how" to do certain functions but in the process have not explained the rationale behind using them. This makes the whole training less effective, creating a group of trainees who know how to robotically go through the motions of performing the functions, but lack an in-depth understanding of the root of the function concepts. This leads to problems when the trainee is assigned to implement a SAP project, as he may be perceived as an inexperienced consultant by the project team members and also the end users for failing to explain the proper concepts of a function.

Think of it like this: A car salesman explains to a new car buyer that every 3 years he should change the car's tires. Neither the car salesman nor the car buyer is concerned with *why* the tires should be replaced every three years... although the car salesman probably knows the reason for this is because the car tires will typically get flat by the end of 3rd year with average driving. But, he does not bother to explain this in detail to the car buyer. The danger here is that if a car buyer uses the car more often than usual, the tires may wear out sooner than three years. On the other hand a more experienced salesperson would have given a more appropriate explanation that a tire should be changed when it is damaged, looks like it may have a hole, etc. This explains a more reasoned process instead of just a hard and fast rule. Similarly in our training materials we emphasize more on the concepts and the need to do certain functions instead of just explaining on how to perform certain functions.

Furthermore, there are many SAP specific functions which are not used in other applications or outside of the accounting business world. These functions deserve a good explanation as to why SAP uses them.

A good example of this is the usage of "Special GL Indicators" in SAP. This term is not known outside of SAP
world, but SAP requires these indicators for a valid reason.

Let's look at how SAP official documentation describes about this function below :-

"Special G/L transactions are special transactions in accounts receivable and accounts payable that are displayed separately in the general ledger and the sub-ledger. This may be necessary for reporting or for internal reasons. For example, down payments must not be balanced with receivables and payables for goods and services. Consequently, they are treated as special G/L transactions in the General Ledger (FI-GL) Accounts Payable (FI-AP) and Accounts Receivable (FI-AR) application components." - Excerpt from SAP official product documentation.

Review the statement carefully. How much do you know about "Special G/L transactions" by reading through it? Although you probably read the above statement several times, it is likely that you still do not understand the actual purpose of the special GL indicator. This is the inherent shortcoming of SAP documentation because it is written for experienced consultants who have prior knowledge of SAP. It is because of this we have made our explanations easy to understand and straight to the point. To understand what we mean, read the following example on how we will explain the same Special GL Indicator concepts in our training language :

"A Special GL indicator is something like a switch which can be switched on to post the transaction amount to a different GL account instead of the default GL account, which is linked to the customer or vendor codes. For example if GL account A is linked to a customer, then if the switch is off, the transaction amount will be posted to the default GL account A. Alternatively, if the switch is on, then the transaction amount will be posted to GL account B. The main purpose of the special GL indicator is to redirect the posting amount to an alternative GL account instead of the default GL account of the customer."

You will realize the above statement is much easier to understand and digest than the SAP's own statement. This has made our training videos very user friendly and understandable by beginners of all sort of background.

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