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SAP CRM Training By Trainer 2

SAP CRM Training By Trainer 2

The SAP Customer Relationship Management (SAP CRM) application, part of the SAP Business Suite, CRM software Has many advantages, such as assisting in the work plan to the requirements of the company from which to reduce costs and also help to make the decision, and also helps the organization to achieve different abilities to stay in the market and give it a competitive advantage among companies.


The following topics are included in the course:

Framework Architecture:

The framework architecture of SAP CRM has business applications, such as through the business object layer (BOL), and general interaction layer (GenIL), and the presentation layer. Both of these applications are separate and different layers, and this separation allows communication between business applications, but it can be argued that the framework architecture of SAP CRM is based on separate layers. The presentation layer of the CRM Web Client UI is based on the CRM User Interface Framework (CRM UIF), which is the basis for the HTML pages running in the Web browser.

The business layer of the CRM Web Client UI consists of the following software layers:

The business object layer this layer ensures separation process of the CRM Web Client UI and that at runtime SAP CRM session and the underlying business logic as is the case in sales orders, in total it saves the business object data,

The generic interaction layer is a connecting point between the business object layer and the underlying business engine, because it is responsible for the transfer of data from the business object layer to the application programming interfaces (APIs) of the underlying business engine.


Pricing in Business Transactions:

Pricing Based on price and cost in commercial transactions is calculated, and pricing that provides information about the prices of anything related to all types of business transactions. Such as sales or service orders, contracts, quotations or campaigns.

The condition technique Refers to the way in which prices are determined from the information stored in condition records And all the different elements that are used by Saab be combined together in the case of tightening, During the processing of a business transaction, the system uses the condition technique to determine a variety of important pricing information.

The system uses the condition technique for pricing, to determine relevant pricing information from condition records for a business transaction. Using condition technique the system answers the search queries of different applications by searching in existing condition records for valid results using certain search criteria.


Pricing is not easy to determine the price, Defining the price depends on several factors, it is possible that depends to a single factor and factors combined with each other, among these factors the region, by region are pricing or another factor, such as the product itself, or could be pricing according to the period time, in real life there are many factors that determine the price of which so the system makes use of access sequences.

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Video duration is shown in minutes
Total SAP CRM Training By Trainer 2 Video Duration : 36 Hours 18 Minutes 27 Seconds


Tutorial Topics

CRM Consultant 2

Buying Options

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